Care Instructions
How do I take care of my jewellery?
Our stainless steel pieces are waterproof and tarnish resistant, so they’re made to be worn daily, including in the shower and at the gym. To keep them looking their best, wipe with a soft cloth after wear and store them dry. Avoid harsh chemicals, perfume and abrasive cleaners, which can dull the gold finish over time.
Do you have a warranty?
Yes! For 6 months from the date of purchase, we’ll take care of your product if any manufacturing defect occurs.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
Pearls & Shell Care
Pearls, mother of pearl and abalone are natural materials, so they need a little more care than the steel. Take these pieces off before swimming, showering or exercising. Keep them away from perfume, hairspray, lotions and chlorine, and put them on last when you’re getting ready. Wipe gently with a soft, slightly damp cloth, dry straight away, and store them separately so they don’t scratch.
Shipping & Returns
Shipping
Dispatched within 1-3 business days from Adelaide.
$7.99 domestic shipping or free over $100.
New Zealand shipping is $12.99AUD or free over $150AUD.
Standard international is $30AUD.
Tracked through Australia Post.
Local pick up is available.
Exchanges
Eligible jewellery can be exchanged for store credit within 14 days of delivery. Please view our Exchange Policy for full terms and conditions.
Get in touch
If you have any questions about your order, please contact us.
Giving Back
Jewellery that changes lives.
Linden & Frances recognises the importance of building a brand that gives back to communities.
We donate $1 from every order to Compassion. This money funds the sponsorship of a little girl living in Indonesia, as well as Compassion's 'Where Most Needed' Fund.
You can read more about our giving here.
To learn more about Compassion visit: https://www.compassion.com.au/
Pieces to Layer & Rotate
Thoughtfully designed jewellery to wear everyday.
Latest Looks
Our newest additions.